Shari N Kbe

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Verified Reviewer
| map-marker Sacramento, California

Cancellation of membership

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I called back in July regarding my title 5 learning disability and requested a cancellation of membership The response was tooo bad you should has told the representative about your disability, That I would have to go to court or pay 80% and then I wouldn't be able to us the vacation package. VERY RUDE With a disability come shame and you made me feel less than. With my disability I need time to process and information and I have a reader to make sure I understand what the task is and what comes after I will report you to the BBB like many others I will call as many upper managers as I can find #'s and send emails as I can find on the internet 530-
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User's recommendation: Review how many members have taken legal action

Anonymous
map-marker Southfield, Michigan

Username and password

Havent used this in a long time. The rep was very helpful. She was able to locate the account and and scheduled a meeting for a presentation
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Alvena P
map-marker Myrtle Beach, South Carolina

On vacation have an emergency

On vacation @ Montego Bay Resort in Myrtle Beach. There is not any heat, black mold, rooms unkept. Very unsatisfied
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Loss:
$1200

Preferred solution: Let the company propose a solution

Anonymous
map-marker Rancho Cordova, California

Need to speed to a person

please give me a call at 916-396-**** I cant seem to get a hold of anybody online or over the phone please call me back
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Michael C Ffv

Lost membership information

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No answer...not very good customer service..they should have someone available to take your call..maybe they will call back
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Cons:
  • Poor customer service

Preferred solution: Membership info

Robin K Pfp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Global vacation travel club

This vacation travel club only answer so phone when its convenient. I purchased and left there intending on using it immediately and was given no member login so a week went by from Thursday to Tuesday and I was not able to use it because my vacation time was over. When I went to the office where I purchased it The man who is the general manager was 10 shades of rude rude rude. I will give him a little grace and mercy because he had just buried his brother-in-law. My opinion is he should have been at home grieving and not taking it out on the customer. I cannot get a hold of them to cancel so Ive had my bank to get my money backto my bank it has been a nightmare
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Loss:
$1500

Preferred solution: Full refund

User's recommendation: Do not purchase this

Anonymous
map-marker Sacramento, California

Bookimg

Please. All me 916-812-**** regarding never having availability for condominiums Also I thought I could use stars a discounted rate for vacation cruises for like 350 and now its like 1400
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Anonymous
map-marker Milford, Michigan

Will not honor an offer for a free week promised

Re: A time out vacation that we earned. I can find several one-bedroom units available in Sedona at the time required. Agent offered only one week that is not our first choice week and requires us to pay almost $300 to take a larger unit that we did not select. She selected a unit where we have to pay the up charge for the two bedroom unit that I did not want. I chose studio or one-bedroom and I see several that are available. We already have to be charged a $200 security deposit for a 6/11 rental that might be rerefundable.
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Loss:
$275

User's recommendation: Do not begin a global network to vacation membership!

Cheryl K Qfm
map-marker Livonia, Michigan

Figure anything out

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Noone answes. Says u have to enter a persons direct number. I do not have a direct number. Cannot get through to anyone ever!!
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Loss:
$3000

Preferred solution: Let the company propose a solution

User's recommendation: Stay away from gvd

Nicole G Fjh
map-marker Grand Rapids, Michigan

Lost membership information

I can not get through to anyone via phone or on their website. The phone numbers have been disconnected and the webpage gives an error message
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Cons:
  • Poor customer service

Preferred solution: Need contact

Anonymous
map-marker Brooklyn, Michigan

I want out and they won't even talk to me

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I don't know yet. We have a Zoom meeting in two weeks. I don't hold too much hope. Please ask me again in 2-3 wks. Thanks!
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User's recommendation: If your rich and young and travel is your thing, join.

Margaret H Fkp
map-marker Parlin, New Jersey

Need to obtain my password/member #

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I couldn't leave a message in mailbox as it is full. This is not helpful.
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Preferred solution: Need membership number

User's recommendation: empty your mailbox

Anonymous
map-marker Miami, Florida

Refund

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My husband and I were sitting at the pool on our first night in our Vista El Portal room and Jackie the wife of the owner comes down and tells us that the prime minister of St Martin wants all Americans out by the 17th well we didn't have any cell phone service and my husband went down to talk to Carlos and asked him if he could had a phone that we could use or rent a phone or whatever and he said go away well he finally ended up letting us use the phone and I went to return it and it was just a horrible scene he's like I've been waiting down here for a half an hour for you to bring me my phone and I just tell him here take your phone we never did get through my husband went online that night to American Airlines and we got a flight out for the next day and it was a horrible experience and I also paid him $170 and ask him for a refund because we were only in the place for 16 hours and he told me to go through Global I paid him he should have just gave me my money back
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User's recommendation: My recommendation would be make sure you have a cell phone at work and he's rather Moody really more The Moody

Travel Agencies Expert Talks

How to Travel Safely During the Pandemic

Apr 2, 2021

Do you plan a trip? Uncover top travel tips during the pandemic. In this video interview, Latifah Al-Hazza, a co-founder of Femscape Sojourns and a travel journalist, explains how to safely book a trip online, how to avoid unexpected situations during travel, and what to do if your trip was canceled.

Read full article
Latifah Al-Hazza
Latifah Al-Hazza

Latifah Al-Hazza is a travel expert who visited over 50 countries. She is also a co-founder of Women's Travel Company and an Emmy Award-Winning travel journalist.

Naiomi Qad

Their phone lines are disconnected and I cant get hold of anyone

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No one answers in the phone or is disconnected
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Loss:
$7000
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Naiomi Qad

No way of getting a person to respond

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They have disconnected phone lines
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Loss:
$8000
Cons:
  • Poor customer service
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Tinley Park, Illinois

Www.gvnrewards.com, cannot acess this web site or so called web site

Went to the so called web site and it is a joke it does not work what a scam!!! Just what I knew it would be just a joke!!! When I was there for 90 minutes they could not show you where all of their locations where or how many they had.. They just showed you here I and wife are enjoying this great place. But anybody can do things now with a computer that can place someone in a photo. Also who in a company has business cards that they write their names on them what a joke for a company that is suppose to be at the top of the list.... The offices and the whole thing was more like at best a c+ not an A.. Mark Brasher
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